StarSports Privacy Policy — Your Information Is Completely Safe With Us

Your privacy is our top priority at StarSports. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

By using the StarSports website or mobile app, you agree to this Privacy Policy. Your data will never be sold to any third party — that is our absolute commitment.

StarSports collects information in several ways — some you provide directly, and some is collected automatically as you use the platform.

• If you sign in via social media, limited information may be retrieved from that platform.
• Conversations may be recorded when you contact our support team.
• Voluntarily submitted information, such as survey responses, is also stored.

StarSports uses your information only for specific, defined purposes. We never share your data with third parties for marketing.

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To deliver uninterrupted betting and gaming services.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve issues.
• To send promotions, bonuses, and personalized offers (with your consent).
• To improve platform performance and enhance the user experience.
• To fulfill legal obligations.

Your information is stored with the highest level of security. StarSports uses industry-standard security technologies to protect your data from unauthorized access, alteration, or damage.

After your account is closed, your data is retained for a set period to meet legal requirements and resolve any disputes. Personal data is generally deleted five years after account closure.

• All data transmissions are secured with 256-bit SSL encryption.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Firewall and intrusion detection systems are active 24/7.
• Regular security audits and penetration testing are conducted.
• Employee access to data is role-based and strictly limited.

StarSports never sells your personal information. However, in certain circumstances, limited data may be shared with trusted parties.

Cookies and similar technologies are used on the StarSports website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To understand which pages are used most — no individuals are identified.
• Marketing Cookies: To show relevant offers — you can turn this off.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

You have important rights regarding your personal data. StarSports respects these rights and is committed to helping you exercise them.

To exercise any of these rights, email us at support@starsports.im or reach out via live chat. We will respond within 30 business days.

StarSports services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If you become aware that a minor has accidentally created an account, please notify our support team immediately. We will promptly delete the account and all associated data.

StarSports primarily stores data on servers in Bangladesh. In some cases, backups may be kept on international servers for security purposes.

For any international data transfer, we ensure that the destination country has adequate data protection laws in place, or that contractual safeguards have been established to protect your information.

• All international data transfers are encrypted.
• Only trusted and verified cloud partners are used.
• GDPR-compliant standards are maintained for all data transfers.

StarSports may update this Privacy Policy at any time. Registered members will be notified of significant changes via email or SMS.

Continued use of the platform after any updates constitutes acceptance of the revised policy. If you do not agree with the changes, you will have the option to close your account.

The date of the latest update is always shown at the top of this page.

For any questions, concerns, or complaints about our Privacy Policy, please contact our Data Privacy Team.

• Email: support@starsports.im
• Live chat: available 24/7 via the website or app
• Response time: typically within 24 hours

If we are unable to resolve your complaint to your satisfaction, you have the right to escalate it to the relevant regulatory authority.